Same City, Better Building: Why Downtown Chicagoans Are Choosing The Clare Over Other Luxury Condos

There’s a particular kind of Chicagoan who isn’t going anywhere. They’ve got a standing subscription to the symphony, a favorite table at a restaurant they can walk to, and absolutely no interest in leaving downtown. If that sounds like you, here’s the thing worth knowing: Leaving downtown was never the goal.

Just ask Nancy Krippel.

Before she moved to The Clare, Nancy lived a few blocks away, right across Michigan Avenue on E. Pearson Street. Before that, Lincoln Park. Before that, a life in Georgia she traded for a car-free, walkable existence in one of the only American cities that could offer it. She has spent years building the kind of downtown life plenty of people spend a lifetime chasing. The Art Institute of Chicago, the symphony, the opera, Steppenwolf Theatre Company, and a weekly bridge game are all staples of her day-to-day life.

So, when it came time to think about her next move, giving up her culturally connected life wasn’t an option.

She never had to.

“When I came over and realized that I could live the exact same life I lived in my condominium here at The Clare, but with incredible services … it was just such an attractive location for me,” Nancy said.

That’s the part longtime downtown residents tend to get wrong – the assumption that moving from their current building means trading one life for a smaller one. Nancy’s experience says otherwise.

“I did all these things when I lived outside The Clare. So the point for me was that I could bring my life with me. I didn’t have to give up anything to move to The Clare.”

A Change of Mindset

Nancy is candid that the decision wasn’t really about downsizing her lifestyle. It was about downsizing everything that got in the way of it.

After living through a broken leg from a fall, an ex-husband’s Alzheimer’s diagnosis, and watching a friend decline suddenly and seeing a family scramble to figure out what came next, “It occurred to me that I simply never wanted my children to have to say, ‘What are we going to

 

do with Mom?’ So Mom needs to figure out what to do, and The Clare is, for me, the best place to age, because I never have to move again.”

The appeal of The Clare has very little to do with what residents are giving up and everything to do with what quietly disappears. No HOA board. No maintenance calls. Nothing standing between her and a symphony ticket except her own schedule – which, if anything, has gotten busier.

The Same Skyline, a Different Kind of Neighbor

Ask Nancy what surprised her most, and it isn’t the dining or the location. It’s the community.

“I think I expected it to be a little bit more like living in a condominium than it is. It has all the good qualities of the condominium, and then you add on this community that really cares about its neighbors.”

In her old building, she might see a neighbor once a month, in passing. At The Clare, she’s having dinner with a different resident most nights of the week. She’s in a book club. She attends lectures. Recently, a Chicago Symphony Orchestra violinist’s family performed in the building, and a film critic from Loyola University Chicago stops by once a month to talk with residents, one of her favorite things.

“You live in a condo, and you may see your neighbors once a month, if you happen to get on the elevator at the same time. But here, there is a real community.”

Yes, There’s Still a Kitchen

Every resident, it seems, arrives with the same reflexive question from friends back in their old building: Wait, so you don’t even have a kitchen?

“I have to laugh. A woman who just moved here came fully prepared to cook for herself. I ran into her and asked how it was going, and she said, ‘The food is really good. I don’t think I’m ever going to cook.’ ”

Nancy has her own version of that story. She has a full kitchen in her apartment, which she rarely uses, by choice. One of her friends asked her, “ ’I know they have food, but what do you do for a refrigerator?’ I laughed and said, ‘You know I have a full kitchen, right?’ ”

While she’s grateful her kitchen gets little use, what she did use was the ability to renovate the space into something built for the life she actually wanted, including room for a bridge table and four chairs, because a standing weekly game was nonnegotiable.

“I love it,” she said. “I’ve got a balcony, and I sit out there and read when I want to.”

Service Without the Catch

Nancy is quick to point out that she didn’t expect the daily level of support she’s received.

“Everybody here, from the executive director … she walks around and asks, ‘Can I get you anything? Do you need anything?’ And I’m like, ‘You’re the executive director. Don’t wait on me.’ But everybody is like that.”

“From Monica Rusboldt, the Executive Director, to the very nice man who comes in and deep cleans your apartment. He’s so happy in his work. So it’s just … the service is just amazing.”

And underneath the daily rhythm of dinners and bridge games and lectures sits something she rarely thinks about by design: full access to The Terraces at The Clare, our on-site continuum of care, if and when she ever needs it.

Peace of Mind Built Into the Building

For Nancy, the case for The Clare was never really about needing care now. It was about never having to think about arranging it later – for herself, or for her family.

“I don’t ever want to move again. I don’t want my kids to have to think about moving me. I can go from here to assisted living, or to memory care, or to skilled nursing. I love the security of that.”

That full continuum of care, through The Terraces at The Clare, is the kind of thing Nancy describes as easy to forget about, in the best way. A year in, she hasn’t needed to use any of it.

“At this point, it has no meaning for me, thankfully. But it is one of the reasons I don’t ever want to move again.”

What she has noticed is how much thought goes into keeping residents safe day to day, without it ever feeling clinical or intrusive. She remembers asking, half joking, what would happen if she fell in the middle of her own kitchen.

“It turns out that if you don’t open your front door by 11 o’clock, they send security up to find you. And I was like, ‘Well, all right, that’s what happens.’ They’ve sort of thought of all of these ways to keep us safe as we continue to age.”

There are pull cords in every bathroom. There’s a fitness center and a full class schedule, including a balance class that Nancy calls one of the most genuinely useful things she does each week.

“As we age, our balance gets shakier and shakier. So, they really sort of think about the residents they have and make this place work for us. And it’s lovely.”

It’s a theme that runs through everything Nancy describes: The safety net is real, and fully staffed with EMTs and on-site wellness support around the clock. But it stays in the background until the day it doesn’t have to. Until then, it’s just one more thing she no longer has to manage herself.

Her Advice to the Neighbor She Used to Be

Nancy has become, in her own words, something of a town crier for The Clare. She regularly hosts old friends for dinner and gives them the tour. Her advice to the downtown Chicagoans still on the fence is simple.

“Don’t wait. The advantages of living in a place like this are manifold and manifest.”

For residents like Nancy, The Clare was never a departure from the life she’d built downtown. It was the same city, the same symphony, the same Michigan Avenue view, the same fierce independence, with everything exhausting quietly removed, and a community she didn’t know she was missing added in its place.

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Executive Director
Monica Rusboldt, Executive Director at The Clare in Chicago, IL

Executive Director

Monica Rusboldt

Monica Rusboldt became Executive Director of The Clare in September 2022 and most recently held the position of Associate Executive Director. She completed her bachelor's degree in psychology with a minor in Spanish and business at Indiana University. She completed her Master of Science degree in occupational therapy at Rush University Medical Center in Chicago. Monica began her career at Northwestern Memorial Hospital, where she worked as an occupational therapist and was promoted to senior therapist. She joined The Clare in 2012, working as an occupational therapist, rehab director and eventually area director, managing multiple sites. She joined LCS® as the administrator in December 2019.

Monica is from Michigan City, IN and enjoys going back home to visit her family and friends. She lives in the Gold Coast and enjoys trying new restaurants, baking and traveling. She also enjoys yoga and reading.

Associate Executive Director/Director of Dining Services
Francesco Tardio, Director of Dining Services at The Clare senior living community in Chicago

Associate Executive Director/Director of Dining Services

Francesco Tardio

As our Associate Executive Director/Director of Dining Services at The Clare, Francesco Tardio oversees the community's comprehensive food and beverage operations while supporting community operations to enhance the experience for all residents and team members alike.

His background includes positions as food and beverage director, director of outlets and general manager for exclusive private clubs, hotels and restaurants in Chicago and the surrounding suburbs. Francesco holds a bachelor's degree in anthropology from the University of Illinois at Chicago and a master's degree in healthcare administration from Concordia University Chicago.

Healthcare Administrator

Healthcare Administrator

Liza Steinfeld

Liza joined The Clare in October 2022 as Administrator for The Terraces. Liza is a Licensed Nursing Home Administrator (LNHA) and Clinical Social Worker (LCSW) with a broad spectrum of work experience. She has held medical social worker positions in various Chicago hospitals and worked in Cambodia, Ecuador and the UK. Liza graduated from Cornell University, where she received her Bachelor of Science in Hotel Administration and earned her Master of Social Work at New York University.

Liza is a curious, lifelong learner, recently earning the designations of QAPI Certified Professional (QCP) and Dementia Care Specialist. She also has a bit of an adventurous streak and has enjoyed traveling to Guatemala and Gabon (Central Africa) in the last five years. When Liza is not planning her next trip, she enjoys doing crossword puzzles and abstract art. Liza is passionate about assisting at-risk populations, particularly older adults, and is excited to be part of a team dedicated to high-quality care.

Area Director of Finance
Dan Rogers, accounting expert supporting operations at The Clare in Chicago

Area Director of Finance

Dan Rogers

Dan Rogers has been with The Clare since 2011. He oversees the accounting team in the day-to-day operations of payroll, billing and accounts payable. He also prepares the monthly financials, works with management on developing annual budgets, projects future operating performance and coordinates necessary financial audits. He earned a bachelor’s degree in accounting from the University of Illinois at Urbana-Champaign and is a Certified Public Accountant.

Dan has been married since 2009 and has four kids. He is also a sports fan who especially enjoys college sports (Go Illini!), and is probably one of the very few people who roots for both the Green Bay Packers and Chicago Cubs. Outside of sports, Dan is an avid music fan.

Director of Sales & Marketing
Lynne Lukas, Director of Sales and Marketing at The Clare senior living community in Chicago

Director of Sales & Marketing

Lynne Lukas

As Director of Sales and Marketing, Lynne Lukas is responsible for planning, developing and directing all aspects of selling and marketing The Clare’s independent living, assisted living and memory care residences. She oversees sales, lead generation, referral development, advertising, strategic market planning and events as well as managing her department’s team. Before beginning her career in senior housing, Lynne was employed with a luxury hotel group in Chicago. She feels her hospitality background serves her well in her chosen profession.

Lynne resides on the north side of Chicago with her husband, David.

Senior Residency Counselor
Senior living expert Cathy Milano guiding new residents at The Clare, Chicago

Senior Residency Counselor

Cathy Milano

As Senior Residency Counselor at The Clare, Cathy is often the first point of contact for prospective residents, bringing a wealth of experience across all levels of retirement living and senior services. With over fifteen years in the senior living industry—and a dedicated tenure at The Clare since 2014—Cathy is deeply committed to helping residents find the right fit for their needs. Prior to her work in senior living, Cathy built a successful 20-year career in the financial sector.

Residing just northwest of Chicago, Cathy enjoys life with her husband, Mark, and their dog, Scarlet. In her free time, she loves visiting with her granddaughter, golfing, and unwinding at their cabin in Northern Wisconsin.

Director of Environmental Services

Director of Environmental Services

Lindsay Bailey

As Director of Environmental Services at The Clare, Lindsay leads Environmental Services with a focus on modernizing operations, building high-performing teams, and elevating health care environmental standards across our high-rise community. Lindsay blends rigorous IDPH and OSHA compliance with forward-thinking operational strategies—ensuring our living spaces, clinical areas, and public environments are pristine, compliant, and continuously evolving.

Her background includes positions such as Director of Housekeeping and various manager roles for multiple Forbes 5 star resorts across the United States.

From Milwaukee, Wisconsin, Lindsay holds a bachelor's degree in Hospitality Business from The Broad College of Business at Michigan State University.

Director of Resident Experience

Director of Resident Experience

Nikki Gamble

Nikki started her career at The Clare in 2014 as the Life Enrichment Manager of The Terraces Healthcare. After over 11 years in that role, she joined the Director team in August of 2025.  As the Director of Resident Experience, her position is focused on planning a diverse range of events, outings, and community programming for Independent Living residents while overseeing the fitness department, community communications, and the front desk, concierge, and drivers.

An Iowa native, Nikki holds a Bachelor of Music Therapy from Wartburg College in Waverly, Iowa, and a Master’s Degree in Neurological Music Therapy from Colorado State University. She also completed the Therapeutic Recreation (CTRS) equivalency path at the University of Wisconsin-Milwaukee. She is a certified dementia practitioner (CDP) and is the Heartfelt Connections Champion for The Clare, providing dementia training to all newly hired staff. 

Nikki loves to incorporate creativity and music into her life in any way she can. She plays guitar, piano, and is a soprano in The Chicago Chamber Choir. She is also an avid outdoors person, enjoying fishing, camping, hiking, and has been a member of Scouting America, previously known as the Boy Scouts of America, for over 20 years. She is a proud pet parent of Jazmine, a Maine Coon mix, and Maya, a Pomsky (Pomeranian Husky), who is also therapy dog certified.

Director of Nursing

Director of Nursing

Kelli Gkigkinis, RN

Kelli joined The Clare’s Director Team as the Director of Nursing in June 2025, bringing a deep passion for patient care and years of hands-on clinical leadership experience. Born and raised in Chicago, Kelli began her academic journey as a history major at the University of Illinois in Champaign but discovered her true calling in nursing. She went on to earn her Bachelor of Science in Nursing from Chamberlain University and became a registered nurse.

Kelli began her nursing career at Northwestern Memorial Hospital as a medical-surgical nurse, then went on to provide specialized care as a ventilator nurse for developmentally disabled children and adults. Kelli first joined The Clare in 2022 as Assistant Director of Nursing, quickly proving herself to be a compassionate and dedicated leader. In addition to her current role, she has served as an Infection Preventionist since 2022 and was honored to speak at the 2024 National Association of County and City Health Officials (NACCHO) Summit in Chicago. She was also selected to join the LCS Clinical Leadership Council, a testament to her expertise and leadership in the field.

Outside of her professional life, Kelli has a lifelong love for music. She has played piano since the age of four, is currently learning guitar, and spent eight years as a singing waitress at Spavone’s Restaurante. A proud Cubs fan, she enjoys spending her free time walking along the lakefront with her chihuahua/terrier mix, Roxie.

Executive Chef
Hagop Hagopian, 3-star rated chef leading dining experiences at The Clare

Executive Chef

Hagop Hagopian

Executive Chef Hagop Hagopian has more than 20 years of culinary experience and many accomplishments. Notably, Hagop has received a 3-star rating from the Chicago Tribune and AAA Four Diamond status. He also participates in American Culinary Federation competitions and has performed kitchen stages in Michelin star-rated restaurants.

Hagop enjoys all aspects of culinary art including savory, gard manger, ice carving and pastry and confectionary arts. Hagop enjoys working with the residents, gathering their input and executing their ideas.

Chef Hagop enjoys spending time with his wife, daughter and two dogs when not at The Clare.

Director of Resident Health Services
Joanne Walsh Malleta, Director of Resident Health Services at The Clare in Chicago, IL

Director of Resident Health Services

Joanne Walsh Malleta

Social worker by trade, Joanne Walsh Malleta has worked in senior living for more than 30 years and joined The Clare in 2013. As Director of Resident Health Services, Joanne acts as a liaison between residents, staff and outside parties. She also meets with residents before they move to The Clare.

Joanne grew up on a farm in Iowa and graduated from the University of Iowa (the real U of I – she is a Hawkeye through and through!). She and her husband, Vijay have two children, Keaton and Nolan. Her family keeps her busy, but she also enjoys needlepoint, meditation, movies and concerts.

Director of Plant Operations

Director of Plant Operations

Dave Murphy

Dave Murphy joined The Clare as Director of Plant Operations, bringing more than 20 years of experience leading facilities, maintenance, life safety, and operational excellence across senior living, educational, and commercial environments. Throughout his career, he has built a reputation for developing strong teams, maintaining safe and welcoming communities, and ensuring residents and staff enjoy exceptional service and well-maintained facilities. Prior to joining The Clare, Dave held leadership positions in senior living, education, and commercial real estate, overseeing capital projects, preventive maintenance programs, regulatory compliance, and multi-site operations. 

Dave earned a Master of Industrial Technology and Operations from the Illinois Institute of Technology and holds numerous professional certifications in facilities management, safety, and building operations.
 
Outside of work, Dave enjoys spending time with his wife, Bridget, and their three daughters, Tara, Tess, and Mae. He is also kept busy by the family's beloved golden retriever-Labrador mix, Clancy. An active member of his community, Dave has coached youth sports for many years and enjoys helping others grow both personally and professionally.

Director of Human Resources
Michael Plowman, Director of Human Resources at The Clare senior living in Chicago

Director of Human Resources

Michael Plowman

As Director of Human Resources, Michael Plowman is responsible for implementing human resource management strategies to recruit, train and retain a high-performing and motivated workforce. He is responsible for developing and executing on-boarding, training and development, performance management, employee retention, benefits management and employee relations policies and strategies. The Clare has earned many awards over the years, including Choice Community Award for employee engagement and Holleran’s Highest Honors, which recognizes The Clare for exceeding expectations in employee engagement and satisfaction.

Before joining The Clare, Michael worked in the luxury sector of the hotel industry for more than 15 years, formerly with the Four Seasons Chicago and most recently at Waldorf Astoria Hotels and Resorts as the Director of Training and Development.

Outside of the office, you can find Michael hanging out with his miniature Schnauzer, Rocco and his miniature Wirehaired Dachshund, Frankie. He also enjoys trying new restaurants and traveling.

Medical Director at The Terraces at The Clare
Dr. Lee Lindquist, Medical Director of The Terraces at The Clare in Chicago, IL

Medical Director at The Terraces at The Clare

Dr. Lee Lindquist

Dr. Lee Lindquist has been the Medical Director of The Terraces at The Clare for over a decade. Her skill and experience are rooted deeply in geriatric care. She is the Chief of the Division of Geriatrics at Northwestern Medicine. Additionally. Dr. Lindquist is a Professor of Medicine at Northwestern University Feinberg School of Medicine, where she teaches and conducts innovative, patient-centered geriatric research. The Geriatric Division that Dr. Lindquist oversees is ranked #1 in Illinois and #8 in the country by U.S. News & World Report. Dr. Lindquist’s Northwestern alignment affords The Terraces at The Clare access to the medical center’s labs and EHRs, which deliver real-time information sharing with Northwestern physicians.

Dr. Lindquist’s geriatric expertise aside, she has a true passion for seniors and feels like they are a part of her family. Her highest priority in caring for seniors is to help keep them healthier longer and to remain as independent as possible.

Recognized nationally as a geriatric expert, Dr. Lindquist has been published in multiple medical journals and has been the geriatric voice for the New York Times, Harper’s, Boston Globe and Wall Street Journal. Appearing on CNN, MSNBC, and NPR, Dr. Lindquist has been tapped by multiple news sources to cover current geriatric patient care and medical issues.

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