Page 2 - The Clare Connection_Fall 2018 Flipbook

2 2 CLARE CONNECTION

Letter from Kyle

Technology at The Clare

INTEGRATING NEW TECHNOLOGY remains a major focus
for The Clare, not only to help support the community but
also to add additional services for residents. Here are a few
initiatives we have either introduced or will be working on
in the near future at The Clare.
Amazon Alexa with Odyssey
In September, The Clare began a pilot program to integrate
Amazon Alexa’s voice functionality with our resident
communications portal, Odyssey. The Clare was selected
as one of three communities to test this new product that
allows residents to receive information on Odyssey by
using voice commands. A small group of residents have
been testing it out with varying results, all as a means of
improving the interactive experience.
New Odyssey App
While the voice system will take some time to develop,
there are still other improvements coming to Odyssey The Clare’s I .T . Department led a trip for residents to Chicago’s new
that we’re excited to roll out to residents. By the end of Amazon Go store .
the year, a new Odyssey smartphone app will be released, them immediately. We will still deliver packages to your
providing another way to access information on Odyssey. door, but this system promises more flexibility.
Through the app, The Clare will also be able to send out
push notifications to your phone via a text message, which We greatly appreciate our residents’ willingness to support
new technology in the community and be a pilot testing
will be helpful to inform you of need-to-know items.
site. This allows us to be creative and find new and better
Lyft Transportation Program ways of delivering service.
The Clare introduced the Lyft program over a year ago,
through which our residents can quickly and efficiently get
rides specifically for medical appointments. During the last
12 months, we have used Lyft approximately 6,000 times,
and we continue to work with Lyft to improve the rider
experience and reduce missed rides. Overall, the program KYLE EXLINE, Executive Director
has been extremely successful, and we plan to keep offering
Lyft as a resource for residents. 55 E. Pearson Street | Chicago, IL 60611
312.784.8100 | info@theclare.com
Package Delivery System www.theclare.com
A challenge we face at The Clare is the increasing number The Clare Connection is produced quarterly.
of packages delivered to the community. Currently, we are Editor: KOURTNEY LIEPELT
exploring a new system with which we can electronically Strategic Communications
scan resident packages when they arrive. Once scanned, Gold Coast & Relations Manager
the system automatically alerts residents that their Retirement Living Designer: DAVID HUNTER
www.dhdd.net
packages have arrived. That way, residents can go to the Your Way Copyright ©2018
Lobby and pick up their packages on their own if they need